Returns

  • If you have a problem that has not been resolved by our technical support, you can return the product to us.
  • The first step is to fill out the Return form.
  • This form must be fully completed and we will respond via
    email within 3 working days with return instructions.
  • Products must be returned intact in their
    original packaging: including all accessories, various protections,
    tags, labels, information notes, etc. placed as they were originally,
    otherwise they will not be replaced.
  • We do not replace products damaged due to insufficient packaging.
  • Please use an outer protective box to prevent damage during transport.
  • The return must first be approved.
  • All transport costs: product return, and possible
    re-shipment, are both at the customer's expense, who assumes full
    responsibility for them.

NB. Attach Our Product Invoice