Returns
- If you have a problem that has not been resolved by our technical support, you can return the product to us.
- The first step is to fill out the Return form.
- This form must be fully completed and we will respond via
email within 3 working days with return instructions. - Products must be returned intact in their
original packaging: including all accessories, various protections,
tags, labels, information notes, etc. placed as they were originally,
otherwise they will not be replaced. - We do not replace products damaged due to insufficient packaging.
- Please use an outer protective box to prevent damage during transport.
- The return must first be approved.
- All transport costs: product return, and possible
re-shipment, are both at the customer's expense, who assumes full
responsibility for them.
NB. Attach Our Product Invoice